Enhancing Professionalism in Zakat Management Through Islamic Competency-Based Human Resource Management: A Literature Review of Key Competencies for Amil Zakat

Main Article Content

Nur Aziz

Abstract

Adequate competencies of zakat officers (amil) significantly impact the overall effectiveness of zakat programs. This study aims to examine the implementation of Islamic Competency-Based Human Resource Management (ICBHRM) in zakat institutions, focusing on identifying key competency dimensions of zakat officers that support professionalism in zakat management. The method employed is a literature review through a systematic analysis of relevant studies from journals, books, and conference papers. Data were collected from academic sources such as Google Scholar and ScienceDirect. The findings suggest that technical, personal, and social competencies serve as the core pillars supporting the professional performance of zakat officers. These competencies play a crucial role in ensuring effective and accountable zakat management. Technical competencies include a deep understanding of zakat jurisprudence, management, and sharia accounting. Meanwhile, personal and social competencies encompass integrity, trustworthiness, and strong interpersonal skills. Zakat officer certification is also considered vital in enhancing the quality of zakat officer performance and the accountability of zakat institutions.This study concludes that implementing ICBHRM in zakat institutions can significantly improve the professionalism and efficiency of zakat management, mainly through applying the core competencies outlined in the Indonesian National Work Competency Standards (SKKNI) and leadership competencies, such as the ability to influence others, develop talent, and provide clear guidance. The discussion of these findings suggests the importance of continuous development through training and certification to ensure zakat officers can compete and adapt to modern management standards without compromising Sharia principles.

Downloads

Download data is not yet available.

Article Details

How to Cite
Aziz, N. (2025, December 18). Enhancing Professionalism in Zakat Management Through Islamic Competency-Based Human Resource Management: A Literature Review of Key Competencies for Amil Zakat. International Journal of Zakat, 10(4), 12-30. https://doi.org/https://doi.org/10.37706/ijaz.v10i4.685
Section
Articles

References

Abd El Motaleb, A. M. A. (2021). Competency-based human resources management (case study). Middle East Journal for Scientific Publishing, 3(3), 42–72.
Abdul Ghani Azmi, I. (2015). Islamic human resource practices and organizational performance: Some findings in a developing country. Journal of Islamic Accounting and Business Research, 6(1), 2–18.
Abdul-Rahman, A., & Yazid, Z. (2015). Developing a framework of Islamic bank operational risk management:‘people risk.’ Jurnal Pengurusan, 44(2015), 129–139.
Ahmad, R. A. R., Othman, A. M. A., & Salleh, M. S. (2015). Assessing the Satisfaction Level of Zakat Recipients Towards Zakat Management. Procedia Economics and Finance, 31, 140–151. https://doi.org/10.1016/S2212-5671(15)01141-7
Alhubbufillah, M. A., Hafidhuddin, D., & Tanjung, H. (2019). Hubungan Profesionalitas dan Akuntabilitas Pengelolaan Zakat Terhadap Efektivitas Pemberdayaan Ekonomi Umat. Jurnal Aplikasi Bisnis Dan Manajemen. https://doi.org/10.17358/jabm.5.2.285
Ali, K. M., Rusydiana, A. S., & Khalifah, M. H. (2023). Development of Zakat in Indonesia: Which are the Priority Aspects? Ekonomi Islam Indonesia, 5(2), Article 2. https://doi.org/10.58968/eii.v5i1.274
Ali, M. A., Shirazi, S. Z., Arshad, S. A., & Kemal, M. U. (2024). Assessment of Human Resource Management Framework from Islamic Paradigm: Proposition of an Islamic Model of Human Resource Management. Bulletin of Business and Economics (BBE), 13(1). https://doi.org/10.61506/01.00267
Arruda, W. D. (2023). Management by Competences and Its Relevance for Organizational Improvement. International Journal of Human Sciences Research, 3(44), 2–7. https://doi.org/10.22533/at.ed.55834423211110
As-Salafiyah, A., & Rusydiana, A. S. (2020). Sharia Audit Problems in Zakat Institutions: Evidence From Indonesia. Jurnal Ekonomi Dan Bisnis Islam (Journal of Islamic Economics and Business), 6(2), 304.
Bahri, E. S., Utama, I., Arif, Z., Zaedi, M., & Salamun, A. (2021). The Effectiveness of Zakat Disbursement by Amil Zakat Institutions in Indonesia. Al Maal: Journal of Islamic Economics and Banking, 3(1), 93. https://doi.org/10.31000/almaal.v3i1.4293
BiMS. (n.d.). BiMS. BiMS. Retrieved October 27, 2024, from https://bimsedu.com/islamic-hrm
Boone, C., & Özcan, S. (2016). Ideological Purity vs. Hybridization Trade-Off: When Do Islamic Banks Hire Managers from Conventional Banking? Organization Science, 27(6), 1380–1396. https://doi.org/10.1287/orsc.2016.1097
Boyatzis, R. E., & McClelland, D. (1982). Leadership motive pattern and long-term sucess in management. Journal ofApplied Psychology, 737–744.
Beekun, R. I. (2006). Islamic business ethics. International Institute of Islamic Thought (IIIT).https://books.google.com/books?hl=id&lr=&id=kiVcCgAAQBAJ&oi=fnd&pg=PP1&dq=Beekun,+R.+I.+(2019).+Islamic+Business+Ethics.+Islamic+Business+Ethics,+20170(703),+180.+https://doi.org/10.2307/j.ctvk8w1zv.4&ots=QUJaqw5zqq&sig=SIWq2Egn31Ba-XCIVNkjeflwS6c
Díaz de la Cruz, C., & Polo Valdivieso, R. E. (2024). Competencies for sustainability: Insights from the encyclical letter Laudato Si. Business Ethics, the Environment & Responsibility, 33(4), 606–616. https://doi.org/10.1111/beer.12628
Djupri, M. (2016). Kompetensi Amil Dan Fungsionalisasinya Dalam Kelembagaan Zakat (Studi Terhadap Badan Amil Zakat Kota Bengkulu) [PhD Thesis, UIN Sunan Kalijaga Yogyakarta]. https://digilib.uin-suka.ac.id/id/eprint/24413
Draganidis, F., & Mentzas, G. (2006). Competency based management: A review of systems and approaches. Information Management & Computer Security, 14(1), 51–64.
Dubois, D. D. (1993). Competency-based performance improvement: A strategy for organizational change. ERIC. https://eric.ed.gov/?id=ED382792
Eric Soderquist, K., Papalexandris, A., Ioannou, G., & Prastacos, G. (2010). From task-based to competency-based: A typology and process supporting a critical HRM transition. Personnel Review, 39(3), 325–346.
Erni, E., Artis, A., & Rahman, R. (2024). Zakat Management Practices and Sustainable Development in Indonesia. Sinergi International Journal of Islamic Studies, 2(1), 24–37. https://doi.org/10.61194/ijis.v2i1.129
Falikhatun, F., Wahyuni, S., & Tirtoprojo, S. (2024). Peningkatan Kompetensi Amil Organisasi Pengelola Zakat (OPZ) melalui Pelatihan Akuntansi Syariah: Improving the Amil Competence of Zakat Management Organizations through Sharia Accounting Training. PengabdianMu: Jurnal Ilmiah Pengabdian Kepada Masyarakat, 9(4), 603–608. https://doi.org/10.33084/pengabdianmu.v9i4.6604
Fasiha, F., & Abdullah, Muh. R. (2022). Zakat Management Formulation: Improving the Quality of Management with a Quality Assurance approach. Technium Social Sciences Journal, 34, 374–386. https://doi.org/10.47577/tssj.v34i1.7138
Febriandika, N. R., & Rohmah, F. A. (2024). The Standard for Allocating Zakat Social Funds as An Operational Expense of Nonprofit Organizations in Indonesia, Sudan and Algeria. Milkiyah: Jurnal Hukum Ekonomi Syariah, 3(1), 31–42. https://doi.org/10.46870/milkiyah.v3i1.788
Fesharaki, F., & Sehhat, S. (2018). Islamic human resource management (iHRM) enhancing organizational justice and employees’ commitment: Case of a Qard al-Hasan bank in Iran. Journal of Islamic Marketing, 9(1), 204–218.
Fink, A. (2019). Conducting research literature reviews: From the internet to paper. Sage publications. https://books.google.com/books?hl=id&lr=&id=0z1_DwAAQBAJ&oi=fnd&pg=PP1&dq=Fink,+A.+(2019).+Conducting+Research+Literature+Reviews:+From+the+Internet+to+Paper.+Sage+Publications.&ots=16ItiXUYcA&sig=OU9mUK9E3UnAR9fY1lys9p4OHM0
Friyansyah, K., Yanris, G. J., & Muti’ah, R. (2022). Zakat Fitrah Application based on Web Framework using Waterfall Method. Sinkron, 7(2), 746–752. https://doi.org/10.33395/sinkron.v7i2.11412
Frolov, A. (2022). The role of the company’s competencies in the process of international competition. Russian Journal of Resources, Conservation and Recycling, 9(1). https://doi.org/10.15862/19ECOR122
Ganie, S. A., & Saleem, I. (2018). The transpiring journey of competence based human resource management: A literature review. International Journal of Management Studies, 3(7), 17.
Gunawan, J., Aungsuroch, Y., Fisher, M. L., McDaniel, A. M., & Liu, Y. (2022). Competence‐based human resource management to improve managerial competence of first‐line nurse managers: A scale development. International Journal of Nursing Practice, 28(1), e12936. https://doi.org/10.1111/ijn.12936
Guntoro, D. (2023). Efektifitas Sertifikasi Amil Zakat dalam Meningkatkan Kompetensi Amil di Baznas Kabupaten Cilacap [PhD Thesis, UIN Prof.KH Saifudin Zuhri]. https://eprints.uinsaizu.ac.id/19984/1/DWI%20GUNTORO_EFEKTIVITAS%20SERTIFIKASI%20AMIL%20ZAKAT%20DALAM%20MENINGKATKAN%20KOMPETENSI%20AMIL%20DI%20BAZNAS%20KABUPATEN%20CILACAP.pdf
Hasan, A., Hassan, R., Engku Ali, E. R. A., Engku Ali, E. M. T., Abduh, M., & Noordin, N. H. (2019). A proposed human resource management model for zakat institutions in Malaysia. ISRA International Journal of Islamic Finance, 11(1), 98–109. https://doi.org/10.1108/IJIF-10-2017-0036
Hidayatullah, A., & Priantina, A. (2018). Toward zakat management integration in Indonesia: Problems and solution. AHKAM: Jurnal Ilmu Syariah, 18(2). http://journal.uinjkt.ac.id/index.php/ahkam/article/view/6319
Hruzina, A. (2022). Employee Competencies as an Integral Component of Organizational Competence. Scientific Bulletin of PUET: Economic Sciences, 2 (106). https://doi.org/10.37734/2409-6873-2022-2-1
Jamal, J., Omar, N., Mustaffa, C. S., & Hadza@Othman, M. B. (2022). Public Perception Toward The Role of Amil Assistants adn The Development of IPZ’S Strategic Communication Plan. International Journal of Law, Government and Communication, 7(30), 213–224. https://doi.org/10.35631/IJLGC.730017
Ji, Dr. P., Patil, Mr. S. P., Arunmozhi, Dr. M., & Bhoyar, B. (2023). Performance Management and Competency Mapping (FIRST). KAAV PUBLICATIONS, DELHI. https://doi.org/10.52458/9788196111854.2023.tb
Kandula, S. R. (2013). Competency-based human resource management. PHI Learning Pvt. Ltd. https://books.google.com/books?hl=id&lr=&id=YCy2FdxvbeMC&oi=fnd&pg=PR1&dq=competency-based+hrm+&ots=dcaVJf9rzi&sig=th9xkaS5hbkHoxjJfjQOevkQ7XM
Karunia, D., & Makhtum, A. (2023). Human Resource Management Strategies on The Effectiveness Of Zakat Collection and Distribution Lazismu Sidoarjo. JURNAL EKONOMI SYARIAH, 8(2), 226–235. https://doi.org/10.37058/jes.v8i2.8772
Kementerian Agama RI. (2022). Keputusan Menteri Agama Republik Indonesia No. 389 Tahun 2022 tentang Standar Kompetensi Kerja Nasional Indonesia di Bidang Pengelolaan Zakat.
Kementerian Tenag Kerja dan TransmigrasiRI. (2021). Keputusan Menteri Ketenagakerjaan Republik Indonesia No. 30 Tahun 2021 tentang Penetapan Standar Kompetensi Kerja Nasional Indonesia Kategori Administrasi Pemerintahan, Pertahanan dan Jaminan Sosial Wajib Golongan Pokok Administrasi Pemerintahan, Pertahanan dan Jaminan Sosial Wajib Bidang Pengelolaan Zakat.
Kharkiv, Polozova, T., Tkachenko, A., & Kharkiv National University of Radio Electronics. (2024). MODEL OF INNOVATIVE DEVELOPMENT OF A COMPETENT ORGANIZATION. Economic Scope. https://doi.org/10.32782/2224-6282/191-65
Khotijah, S., & Anshori, M. I. (2023). Kompetensi Organisasi: Studi Literature. Jurnal of Management and Social Sciences, 1(3), 194–207.
Lawler, E. E. (1994). From job‐based to competency‐based organizations. Journal of Organizational Behavior, 15(1), 3–15. https://doi.org/10.1002/job.4030150103
Linge, A. (2023). Profesionalisme Amil Zakat dalam Meningkatkan Kesejahteraan Umat. YASIN, 3(3), 589–600. https://doi.org/10.58578/yasin.v3i3.1573
Marillo, C., Freeman, B., Espanha, A., Watson, J., & Viphindrat, B. (2024). Strategies for Competence Development in Dynamic Business Landscapes. Interconnection: An Economic Perspective Horizon, 1(4), 233–241. https://doi.org/10.61230/interconnection.v1i4.76
McClelland, D. (2015). Achievement motivation theory. In Organizational Behavior 1 (pp. 46–60). Routledge. https://www.taylorfrancis.com/chapters/edit/10.4324/9781315702018-6/achievement-motivation-theory-david-mcclelland
McClelland, D. C. (1973). Testing for competence rather than for" intelligence. American Psychologist, 28(1), 1.
Mohamad Nor, M. N., Ishak, S., & Osman, A. F. (2021). Develping an Effective Individual Amil Criteria. International Research Journal of Shariah, Muamalat and Islam, 3(6), 38–44. https://doi.org/10.35631/IRJSMI.36004
Mubarok, E. S., Soleh, A., Wiwin, W., Hidayat, R., Santoso, R., Krismayadi, K., & Subagja, A. Z. (2024). The Performance Determinants of Employees of Zakat Collector (Amil) Institution: Case Study of Collectors and Empowerers of National-Scale Zakat Collector Institutions in Indonesia. Indonesian Journal of Advanced Research, 3(7), 1163–1182. https://doi.org/10.55927/ijar.v3i7.10066
Mushthofa, M. A., & Handoyo, S. (2023). Designing Competency-Based Career Paths: Organizational Strategies for Retaining High-Performing Employees. Psikostudia : Jurnal Psikologi, 12(1), 48. https://doi.org/10.30872/psikostudia.v12i1.9643
Özçelik, G., & Ferman, M. (2006). Competency Approach to Human Resources Management: Outcomes and Contributions in a Turkish Cultural Context. Human Resource Development Review, 5(1), 72–91. https://doi.org/10.1177/1534484305284602
Pereira, T., Amaral, A., & Mendes, I. (2023). A Competency Definition Based on the Knowledge, Skills, and Human Dispositions Constructs. In T. Pereira, J. Impagliazzo, & H. Santos (Eds.), Internet of Everything (Vol. 458, pp. 29–38). Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-25222-8_3
Poorkiani, M., Beheshtifa, M., & Moghadam, M. N. (2010). Studying the Competency-Related Models in Succession Planning. The Social Sciences, 5(6), 507–513. https://doi.org/10.3923/sscience.2010.507.513
Prahalad, C. K., & Hamel, G. (2003). The core competence of the corporation. International Library of Critical Writings in Economics, 163, 210–222.
Prakarsa, T., Shahrullah, R. S., & Seroja, T. D. (2022). Efektivitas Pengelolaan Zakat Pada Badan Amil Zakat Nasional. JURNAL USM LAW REVIEW, 5(2). https://doi.org/10.26623/julr.v5i2.5717
Rahman, A. A., Fauzi, A. A. M., & Thoarlim, A. (2016). The Development Of An Integrated Model For Amil Zakat In Malaysia. IJIBE (International Journal of Islamic Business Ethics).
Raihan, A. N., Anggraini, T., & Harahap, M. I. (2023). Analisis Efektivitas Program Zakat Produktif Dalam Menanggulangi Kemiskinan (Studi Kasus Di Badan Amil Zakat Nasional Kab. Asahan). JURNAL SOSIAL EKONOMI DAN HUMANIORA, 9(4), 502–509. https://doi.org/10.29303/jseh.v9i4.435
Rajakumar, P. T. V., & R., Y. (2023). Employee Competency and Understanding Capability in Gear Manufacturing Companies in Coimbatore, Tamil Nadu. Asian Journal of Management, 113–117. https://doi.org/10.52711/2321-5763.2023.00017
Raven, J. (2001). Chapter 17: The Conceptualisation of Competence. Counterpoints, 166, 253–274.
Ren, S., & Chadee, D. (2017). Influence of work pressure on proactive skill development in China: The role of career networking behavior and Guanxi HRM. Journal of Vocational Behavior, 98, 152–162.
Romli, A. B., & Daud, M. N. (2023). Konsep Kompetensi Keperibadian Amil Zakat. AZKA International Journal of Zakat & Social Finance, 57–67.
Rowe, C. (1995). Clarifying the use of competence and competency models inrecruitment, assessment and staff development. Industrial and Commercial Training, 27(11), 12–17.
Saifudin, N., & Murtafiqoh, N. L. (2022). Zakat in Facing the Challenges of Economic Recession. Indonesian Conference of Zakat-Proceedings, 38–47. https://iconzbaznas.com/submission/index.php/proceedings/article/view/436
Salamun, A., Hafidhuddin, D., Bahruddin, E., & Alim, A. (2023). The Implementation of Amil Zakat Education in Sekolah Amil Indonesia. International Journal of Science Education and Cultural Studies, 2(2), 72–88.
Shavelson, R. J. (2010). On the measurement of competency. Empirical Research in Vocational Education and Training, 2(1), 41–63. https://doi.org/10.1007/BF03546488
Sirait, F. Y., & Nasution, Y. S. J. (2023). Profesionalisme Amil Zakat Dalam Mewujudkan Kesuksesan Zakat. AGHNIYA: Jurnal Ekonomi Islam, 5(2), 131–142.
Siti Khotijah, Badrussholeh, & Moch. Isa Anshori. (2023). Kompetensi Organisasi: Studi Literature. Jurnal of Management and Social Sciences, 1(3), 194–207. https://doi.org/10.59031/jmsc.v1i3.175
Spencer, L. M., & Spencer, P. S. M. (2008). Competence at Work models for superior performance. John Wiley & Sons.
Teeuwen, W. (2022, February 8). Challenges of Competency-based Hiring. LIkedIN. https://www.linkedin.com/pulse/must-competency-based-hiring-wiebe-teeuwen/?trackingId=wHfxb2kjRqKMMlpBEM6Zag%3D%3D
White, R. W. (1959). Motivation reconsidered: The concept of competence. Psychological Review, 66(5), 297–333. https://doi.org/10.1037/h0040934
Yang, B., Shi, S., Song, W., Li, Q., & Launer, M. A. (2024). Construction of Human Resource Manager Competency Model Based on Data Mining Technology in Cross-Cultural Background: International Journal of Information Technologies and Systems Approach, 17(1), 1–17. https://doi.org/10.4018/IJITSA.347913
Zhang, M., Zhang, N., Yang, J., Feng, D., & Li, J. (2024). Application of Competency Model in Enterprise Human Resource Recruitment Management. In S. Patnaik (Ed.), Advances in Transdisciplinary Engineering. IOS Press. https://doi.org/10.3233/ATDE240421